Deactivate/Remove Users from a Course

*For Learnsoft, all enrollments will be synced with Canvas. You should not need to manually deactivate or remove participants from your course. For courses not connected to Learnsoft or special cases, as a PD Teacher, you can deactivate or remove users from the course.

TABLE OF CONTENTS

• DEACTIVATE USER
• REMOVE USER

DEACTIVATE USER

An inactive enrollment retains prior activity in a course but does not allow the student to access course content. Inactive students do not appear in any messaging lists within the course and cannot be added to a group. Grades for inactive students still display in the Gradebook and can be edited like other students.

Any previous course activity for the student is not removed from the course. If a student had previously participated in a discussion or group before being deactivated, the inactive status displays next to that student's name in discussions and groups. However, students can view the student's name but will not know the student is inactive.

In Course Navigation, click the People link.
In the search field [1], search for the name of the user. You can also filter users by role in the Roles drop-down menu [2].
Click the user's Options icon [1], then select the Deactivate User link [2].
Confirm Deactivation Click the OK button.
If you want to re-activate the user at a later time, click the user's Options icon [1], then select the Re-activate User link [2].

REMOVE USER

CAUTION: Users removed from a course do not have any record of participation in the course

In Course Navigation, click the People link.
In the search field [1], search for the name of the user. You can also filter users by role in the Roles drop-down menu [2].
Click the user's Options icon [1], then select the Remove From Course link [2].
To confirm Deletion Click the OK button.

Canvas Community Articles:

https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-deactivate-an-enrollment-in-a-course/ta-p/750

https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-remove-an-enrollment-from-a-course/ta-p/742